Terms and Conditions
Comprehensive terms covering USA, EU, and international regulations
Introduction
These Terms and Conditions ("Terms") govern your use of theDBot's automation software, services, and website. By accessing or using our services, you agree to be bound by these Terms.
Last Updated: December 2024
Effective Date: December 2024
Definitions
- Service: Our Python-based automation bots, indicators, and related software
- User: Any individual or entity using our services
- License: The right to use our software on a single MT4/MT5 account
- Platform: MetaTrader 4/5 platforms
- API: Application Programming Interface for MT4/MT5 integration
License Terms
By purchasing our automation software, you are granted a limited, non-exclusive, non-transferable license to use the Python-based software on a single MT4/MT5 account.
License Restrictions:
- One license per MT4/MT5 account only
- No sharing, reselling, or redistribution of the software
- No reverse engineering or unauthorized modification
- No use on multiple accounts without additional licenses
- License is bound to the specific account number provided
- Source code is provided but remains our intellectual property
Regulatory Compliance
Our services comply with applicable regulations in major jurisdictions:
United States (USA):
- Compliance with CFTC regulations for automated execution
- Adherence to SEC guidelines for financial software
- GDPR compliance for EU users
- State-specific regulations where applicable
European Union (EU):
- GDPR compliance for data protection
- MiFID II compliance for financial instruments
- ePrivacy Directive compliance
- Country-specific financial regulations
Other Jurisdictions:
- UK: FCA regulations and data protection laws
- Canada: PIPEDA and provincial regulations
- Australia: Privacy Act and ASIC regulations
- Singapore: PDPA and MAS regulations
- Japan: APPI and financial services regulations
Usage Terms
Our Python-based automation bots are designed for educational and operational purposes. Users are responsible for their own account decisions and risk management.
User Responsibilities:
- Test all bots on demo accounts before live deployment
- Understand the risks involved in automated execution
- Monitor bot performance and adjust settings as needed
- Ensure proper risk management and position sizing
- Keep Python environment and dependencies updated
- Comply with local financial regulations and broker terms
- Maintain secure API credentials and access
Payment Terms
All payments are processed securely through digital asset payment gateways. Prices are listed in USD but may be converted to your local currency.
Payment Information:
- All prices are final and non-negotiable
- Payments are processed in digital assets only
- License delivery occurs after payment confirmation
- No recurring fees or subscriptions
- Refunds available within 7 days for unused licenses
- Tax obligations are the responsibility of the user
Refund Policy
We offer a 7-day money-back guarantee for all products under specific conditions.
Refund Conditions:
- Request must be made within 7 days of purchase
- Bot must not have been used on live accounts
- Technical issues that cannot be resolved by our support team
- No refunds for indicators or used licenses
- Refunds processed in the original payment method
- Processing time: 3-5 business days
Support Terms
We provide technical support for installation, configuration, and troubleshooting of our Python-based products during the license period.
Support Includes:
- Python environment setup assistance
- MT4/MT5 API integration help
- Telegram bot configuration
- Bug fixes and compatibility updates
- Email support with 24-hour response time
- Access to knowledge base and documentation
Intellectual Property
All software, documentation, and related materials remain our intellectual property.
IP Rights:
- Source code remains our property
- No redistribution or resale rights
- Custom modifications are permitted for personal use
- Trademarks and branding are protected
- Documentation and guides are copyrighted
Disclaimers
Important Disclaimers:
- Markets involve substantial risk of loss and are not suitable for all users
- Past performance does not guarantee future results
- Automated execution systems can result in losses
- We are not responsible for financial losses or damages
- Users should always test on demo accounts first
- API connectivity issues are beyond our control
- Market conditions may affect bot performance
Limitation of Liability
Our liability is limited to the amount paid for the software license.
Liability Limits:
- Maximum liability: Purchase price of the license
- No consequential or indirect damages
- No liability for financial losses
- No liability for data loss or corruption
- Force majeure events excluded
Governing Law
These Terms are governed by applicable laws in your jurisdiction. Any disputes will be resolved through appropriate legal channels.
Legal Information:
- Terms may be updated without notice
- Continued use constitutes acceptance of new terms
- Severability clause applies to all terms
- Force majeure events may affect service delivery
- Contact us for questions about these terms
- Dispute resolution through arbitration or local courts
Questions About These Terms?
If you have any questions about these terms and conditions, please contact our support team.
Contact Support